If the above steps didn't help, please try the ones below:Ģ.) Unplug your device from your computer.ģ.) Reopen Sharepod 1st and then iTunes 2nd and plug your device back in.Ĥ.) Wait for your device to appear as connected in iTunes. If Sharepod is crashing on you as it's trying to load your media and match device items to iTunes, please see this article: If you are using a Windows PC and are getting an error about "Unable to start the iPhone listener process", please click HERE for how to fix it. Sharepod uses the iTunes interface to connect with an iPhone, iPad, or iPod, so if your device is appearing in iTunes without any errors, it should also appear in Sharepod. That setting will help your iPod stay connected in Sharepod and iTunes. If you have a regular iPod such as a Classic, Nano, or Shuffle, it's recommended to check the box to "Enable Disk Use" in iTunes on the Summary tab for it and click on Apply. If you have an iPhone, iPad, or iPod Touch, be sure to tap on "Trust this computer" on your device when plugging it into your Mac or PC. If that doesn't help, try closing and reopening Sharepod.
If it is showing in iTunes but not in Sharepod, you should just need to unplug and reconnect your device. If Sharepod is asking you to connect your device after it's already connected to your computer with its USB cable, first make sure that you have iTunes open and that your iPhone, iPad, or iPod is appearing in iTunes.
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